MP
Michael P

1 reviews | Active since Aug 2020

08 Sept 2020, 12:18

Lack of customer care

It is imperative that people know what they are getting into when dealing with Bundu Power. The product is unreliable and sadly there is no after sales service. The owners have made no attempt whatsoever to resolve the issue. (if they dispute this let them provide one email, one WhatsApp, one sms etc) Their only focus is on having posts removed from google, FACEBOOK and also on Hello Peter. I was contacted immediately yesterday by two clients who have experienced the exact same thing and together the necessary recourse will be found. I feel like R60 000 of my money has been spent very badly. I am available on *** should anyone have a query. I trust the Hello Peter platform implicitly and should there be any questions that HP have I will gladly answer them. So that the validity of the claim made is verified. I do not have a single other post on Hello Peter. I value good service but can not allow this to pass. More and more people require generators at this time in our country and the truth needs to be known.

0
Replies (1)
Bundu Power
Bundu Power's reply14 Sept 2020, 08:27
Official
Hi Michael - You were told you were overloading the generator to which you told the technician he was a "stupid ****". We have tried multiple times to assist you but you have insisted that we don't know what we're talking about. Swearing at the staff is not acceptable.