Beware! Inferior Goods and no compliance with CPA

Consumer Protection Act, Right #8 mandates suppliers to refund, repair or replace failed/defective goods within a period of 6 months.<br> Bundu Power's (Bundu) policy is 3 months and this is not disclosed on sales documentation.<br> <br> o I purchased a Manual Transfer switch on 5 Nov 2014 from Bundu's depot in Jet Park. <br> o Switch installed by a qualified electrician on 23 Jan 2015 and COC issued<br> o Switch worked correctly in the 2 instances of load shedding we experienced<br> o Now it works only on 'mains' and 'off'. When on Generator it doesn't switch power to the house<br> o Electrician has come back to inspect and confirmed that it is the switch that is faulty on 13 Mar 2015<br> <br> Bundu Power has indicated via email that they only provide a 3 month warranty on their goods and any customer returns after this period will be charged to investigate and / or repair the defective unit.<br> <br> The sales quote did not indicate deviation from the CPA.<br> <br> Bundu does not support installing their switch with non-Bundu Power generators but this was also not explained at time of purchase.<br> <br> I recommend customers think carefully before entering into any agreements with Bundu Power...