JP
Jean-Pierre Pienaar
1 reviews | Active since Aug 2020
20 Aug 2020, 09:02
Unaccountable and shocking service
Service started off fantastic and then when my furniture was delivered 3 wicker dining chairs were missing. The company calls you before delivery to rush the offload due to having to get to the next appointment. I signed the delivery note but could only check all items once they left. We found the chairs missing and called them about 45min after they left. After 2 1/2 weeks of no accountability I called and they said it’s not there problem I signed the delivery note. With 3 witnesses to the missing chairs and no accountability taken, I would never recommend this company at all.
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Replies (2)Bulls Removals's replyOfficial
20 Aug 2020, 10:20Good morning Mr Jean-Pierre. We regret your dissatisfaction in our services. We are still investigating the matter and I will contact you personally.
Bulls Removals's reply20 Aug 2020, 10:20
Official
Good morning Mr Jean-Pierre. We regret your dissatisfaction in our services. We are still investigating the matter and I will contact you personally.
JP
Jean-Pierre Pienaar's updateReviewer Update
20 Aug 2020, 10:43We live in a secure golf estate and had staff overseeing delivery as well as ourselves being present. Items never left the truck after collection. Thank you for your call. We will chat tomorrow
JP
Jean-Pierre Pienaar's update20 Aug 2020, 10:43
Reviewer Update
We live in a secure golf estate and had staff overseeing delivery as well as ourselves being present. Items never left the truck after collection. Thank you for your call. We will chat tomorrow
