JP
Jean-Pierre Pienaar

1 reviews | Active since Aug 2020

20 Aug 2020, 09:02

Unaccountable and shocking service

Service started off fantastic and then when my furniture was delivered 3 wicker dining chairs were missing. The company calls you before delivery to rush the offload due to having to get to the next appointment. I signed the delivery note but could only check all items once they left. We found the chairs missing and called them about 45min after they left. After 2 1/2 weeks of no accountability I called and they said it’s not there problem I signed the delivery note. With 3 witnesses to the missing chairs and no accountability taken, I would never recommend this company at all.

0
Replies (2)
Bulls Removals
Bulls Removals's reply20 Aug 2020, 10:20
Official
Good morning Mr Jean-Pierre.  We regret your dissatisfaction in our services. We are still investigating the matter and I will contact you personally.

JP
Jean-Pierre Pienaar's update20 Aug 2020, 10:43
Reviewer Update
We live in a secure golf estate and had staff overseeing delivery as well as ourselves being present. Items never left the truck after collection. Thank you for your call. We will chat tomorrow