POOR SERVICE

<p>THERE SERVICE YESTERDAY WAS PATHETIC. Nothing that was arranged and discussed was delivered. I would NEVER recommend Bulls Removals to anyone.<br /> <br />We agreed that the movers would arrive at 10:00. They arrived at 08:30. I was not at home. I was expecting them later. <br /> <br />They said that there would be FOUR movers. There were only THREE. <br /> <br />We agreed to a 9-ton truck. The truck that arrived was half that size and I doubt that it was road-worthy. <br /> <br />The movers threw my belongings around. If they were not throwing the boxes, they were dragging the boxes on the floor which caused scuff marks on the floor. <br /> <br />They did not handled my fragile belongings with care. My partner even had to reprimand them a number of times for this.<br /> <br />They wrapped my hand-made suede couch in a muddy blanket. It is now covered in dirt. They did not wrap my bed in a mattress sleeve (which was agreed upon). My mattress is now filthy. My wooden furniture all have scratches. The fridge looks like it was in a war with all the dents that are in it. This all happened during the on-load of the truck.<br /> <br />I informed Bulls Removals that all movers should have valid work permits to enter the estate. I even sent them the document that about the estate's rules about furniture removal trucks. Only one of the movers had a valid work permit, and thus the other two movers could not enter the estate. In the end, MY PARTNER AND I having to OFFLOAD the truck.<br /> <br />I am still waiting for my request for refund.</p>