MS
Mariska S

1 reviews | Active since May 2012

28 Oct 2015, 09:13

FALSE ADVERTISING & POOR CUSTOMER SERVICE

WE BOUHT A CAR FROM THEM 2 MONTHS AGO UNDER THE IMPRESSION THAT WE ARE GETTING A VEHICEL WITH RADIO AS ADVERTISED AND WITH A FULL SERVICE HISTORY AS ADVERTISED. ON COLLECTION OF THE VEHICLE MY HUSBAND SAW THAT THERE WAS NO RADIO IN THE CAR ALSO NO SERVICE BOOK TO PROVE THAT THE VEHICLE HAS A FULL SERVICE HISTORY. <br> <br> I PHONED THEM YESTERDAY 27/10/2015 AND SPOKE TO VAUGHAN AND HE PHONED ME BACK BY 16:59 GIVING ME THE NUMBER OF THE PREVIOUS OWNER AND SAID THAT HE SPOKE TO HIM AND HE SAID THAT THE VEHICLE HAS GOT A FULL SERVICE HISTORY. IN THE SERVICE BOOK WE EVENTUALLY RECEIVED 1 MONTH LATER IT SHOWS THE VEHICLE WAS LAST SERVICED AT 45 000KM NO STAMPS THERE AFTER.<br> <br> THIS MORNING (28/10/2015) I SPOKE TO THE PREVIOUS OWNER AND HE DAID THE VEHICLE WAS SERVICED AT 90 000KM THAT MEANS THE INSPECTION LIGHT IS ONLY TO COME ON 15 000KM LATER THE CAR DOESN'T EVEN HAVE 100 000KM ON THE CLOCK AS YET AND THE SERVICE LIGHT CAME ON. VAUGHAN PROMISED THAT HE WILL GET BACK TO ME BY 12h00 WE CANNOT CONTINUE THIS WAY ANYMORE HOW CAN THEY SELL CARS LIKE THAT AND TO GET THE NUMBER OF THE OWNER IS IMPOSSOBLE THEY DONT ALLOW IT. I CAN'T BELIEVE THAT THEY CAN LIE AND FALSE ADVERTISE LIE THAT. MARISKA

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