1 reviews | Active since Jul 2017
Dishonest!!
I bought a vehicle from them during the lock down period. Took delivery of it and only started using it a couple of weeks after we went back to level 3 of the lock down. Within my first trip of more than 100km I noticed that there was engine coolant leaking from the engine compartment. I immediately phoned Jan van zyl, who then advised me to take the vehicle to any repair center for them to diagnose. I booked the vehicle in with my local agents, as the vehicle was barely 4 years old and send the estimate for repair to Buks van zyl. In the mean time I had no transport and advised the agent to order the parts and repair the vehicle, an aftermarket warranty was forced onto me when I bought the vehicle, but as usual they rarely pay for any repair. Just to make it clear, I asked Ian at Buks van zyl if they were going to cover the bill as I felt they delivered the vehicle to me with this defect. The response was a straight NO! I then took matters further to the ombudsman, were things got totally out of hand where once again this Ian person **** about the facts. Basically, if you want to buy a secondhand vehicle then buy it from the representative dealer people!! not from a "fly by night second hand car lot"
