SS
SHAFIEK S

1 reviews | Active since Jun 2013

06 May 2017, 10:00

You guys are ridiculously EXPENSIVE

<p>Very dissapointed in the price differences from Builders Warehouse to other major stores</p> <p> </p> <p>I dont know who made up youre prices but damn its high and you guys offer it as savings to customers, a few months back i needed aome bulkheads so i popped over to the Builders trade depot in Otter CT, they charged me R850 per bulk head, i thought what this is crazy, i went to another Hardware in Otterr (Build IT) and they charged me R250 per bulkhead, so R500 difference?, last week i popped in too Kenilworth express store and was charged R780 for luxurious silk paint where as makro charged me R499 , you guys are just robbing people now with prices, there are many other things that wont all fit in too this message but seriously who creates youre prices ? </p>

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply06 May 2017, 16:39
Official

Hi Shafiek,

Thank you for your email.

I’m sorry to hear about your recent experience at our stores.

I can assure this is not the type of service we want you to receive.

I’ve escalated your complaint to store management for it to be looked into.

Thanks again for taking the time to contact us and I look forward to hearing from you.

Kind Regards,

Tristan Kelly
Builders Customer Contact Centre Agent