Wrong information

I have contacted Kieron via chat he/she gave me false information. I spent almost R160 to go to Thoyandou Builders express. I asked to withdraw the money to my flexi home loan improvement. She told me to go in store. I asked her if they are working . She rep**** yes. When I got to the store they told me those people are not back to work. Of wasted my money and time. Builders your service is very poor I rate you 0 out of 10. This thing it's not happening for the first time. Maybe I am not welcome to your store. I am very angry with your store and your staff. My number is ***