PV
Pieter V
1 reviews | Active since Jun 2016
28 Jul 2020, 19:57
Wrong colour in container
I bought a 20L of Fired Earth Severe weather typhoon paint.After I painted 2 coats as instructed the colour is stilm not what I bought.The colour on the sticker is a brownish colour,and the inside paint is grey.I believe they sticked the wrong sticker on the container.I contacted Builders and they promised to get in touch with me.I am still waiting for somebody to contact me.In the times we are people dont have money to waste,and I can most deffinately not affort to pay another R700 for pai t to fix this error.If I wanted grey paint I would have bought grey in the first place.I can provide invoice,container and photo's.Hope this could be resolved as I do all my shopping at Builders and its the first time I encouner problems
Helpful (0)
Replies (3)0
Replies (3)
Builders Warehouse's replyOfficial
29 Jul 2020, 09:46Hi Pieter,
Thank you for your feedback.
I'm awfully sorry you experienced this type of service from us.
This is concerning and to hear you haven't received any feedback regarding this is unacceptable. This needs to be addressed to ensure we tackle this head on and make sure you get the correct colour paint you've ordered. I don't want this happening ever again.
Please allow us to have a look into this by sharing the following on a private reply as I am unable to view your personal details and order details on Hello Peter in the public view:
- Your full name and contact number
- Your email address
- Your invoice number
- The Builders store you purchased the paint.
We will ensure that this is addressed effectively and resolved as promptly as possible.
Looking forward to your private reply.
Regards,
Athena
Thank you for your feedback.
I'm awfully sorry you experienced this type of service from us.
This is concerning and to hear you haven't received any feedback regarding this is unacceptable. This needs to be addressed to ensure we tackle this head on and make sure you get the correct colour paint you've ordered. I don't want this happening ever again.
Please allow us to have a look into this by sharing the following on a private reply as I am unable to view your personal details and order details on Hello Peter in the public view:
- Your full name and contact number
- Your email address
- Your invoice number
- The Builders store you purchased the paint.
We will ensure that this is addressed effectively and resolved as promptly as possible.
Looking forward to your private reply.
Regards,
Athena
Best regards,
Builders Warehouse's reply29 Jul 2020, 09:46
Official
Hi Pieter,
Thank you for your feedback.
I'm awfully sorry you experienced this type of service from us.
This is concerning and to hear you haven't received any feedback regarding this is unacceptable. This needs to be addressed to ensure we tackle this head on and make sure you get the correct colour paint you've ordered. I don't want this happening ever again.
Please allow us to have a look into this by sharing the following on a private reply as I am unable to view your personal details and order details on Hello Peter in the public view:
- Your full name and contact number
- Your email address
- Your invoice number
- The Builders store you purchased the paint.
We will ensure that this is addressed effectively and resolved as promptly as possible.
Looking forward to your private reply.
Regards,
Athena
Thank you for your feedback.
I'm awfully sorry you experienced this type of service from us.
This is concerning and to hear you haven't received any feedback regarding this is unacceptable. This needs to be addressed to ensure we tackle this head on and make sure you get the correct colour paint you've ordered. I don't want this happening ever again.
Please allow us to have a look into this by sharing the following on a private reply as I am unable to view your personal details and order details on Hello Peter in the public view:
- Your full name and contact number
- Your email address
- Your invoice number
- The Builders store you purchased the paint.
We will ensure that this is addressed effectively and resolved as promptly as possible.
Looking forward to your private reply.
Regards,
Athena
Best regards,
PV
Pieter V's updateReviewer Update
29 Jul 2020, 12:43Pieter Veldman
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Purchase at Bedworthpark
Invoice was emailed to me can send it to you,the invoice nu.ber is on top of the message send
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Purchase at Bedworthpark
Invoice was emailed to me can send it to you,the invoice nu.ber is on top of the message send
PV
Pieter V's update29 Jul 2020, 12:43
Reviewer Update
Pieter Veldman
***
***
Purchase at Bedworthpark
Invoice was emailed to me can send it to you,the invoice nu.ber is on top of the message send
***
***
Purchase at Bedworthpark
Invoice was emailed to me can send it to you,the invoice nu.ber is on top of the message send
PV
Pieter V's updateReviewer Update
29 Jul 2020, 12:45Pieter Veldman
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Bedworthpark
Invoice was emailed can send it to you,invoice number is on top of the message
***
***
Bedworthpark
Invoice was emailed can send it to you,invoice number is on top of the message
PV
Pieter V's update29 Jul 2020, 12:45
Reviewer Update
Pieter Veldman
***
***
Bedworthpark
Invoice was emailed can send it to you,invoice number is on top of the message
***
***
Bedworthpark
Invoice was emailed can send it to you,invoice number is on top of the message