IW
Inez W

1 reviews | Active since Jun 2016

27 Jun 2016, 07:31

Worst service ever!! - Finishing touches

<p>We purchased blinds for our kitchen on 3 June 2016 and after 16 working days have still not received any valuable assistance from these staff at Builders Warehouse Glen Eagles. We called several times requesting feedback as to how long manufacturing can possibly take! After paying close to R3000!!!! This is totally unacceptable! Will never advise anyone to go via Builders Warehouse for this type of service! Ridiculous!</p>

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Replies (1)
Builders Warehouse
Builders Warehouse's reply27 Jun 2016, 08:14
Official

Hi Inez

Thank you for your feedback.

I'm sorry you've not received any feedback regarding your blinds as yet.

This isn't the type of customer service we want you or any of our customer's to experience.

I've escalated this to store management for it to be looked into.

As soon as I've got feedback, I'll be in touch.

Thanks again for taking the time to contact us.

Kind Regards,

Tristan Kelly
Builders Customer Service Agent