JB
Juliette B

1 reviews | Active since Dec 2013

31 Jul 2017, 08:13

WORST SERVICE EVER!!!!!! ABSOLUTE ******

<p>Ordered R3000 paint online, sent courier to collect next day - order wasn't ready despite saying it would be 90 mins from placing order - they day before.</p> <p> </p> <p>They didn't have order ready so we cancelled, now they won't return the money unles we go in store.</p> <p> </p> <p>ABSOLUTE ******</p>

0
Replies (2)
Builders Warehouse
Builders Warehouse's reply31 Jul 2017, 08:43
Official

Hi Juliette,

Thank you for your feedback.

I'm sorry to hear about your recent experience, that you received with your online order.

I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience.

Feedback will be provided as soon as I’ve received any.

Regards,

Labeeqah Mallie

Customer Service Agent

JB
Juliette B's update31 Jul 2017, 08:51
Reviewer Update

When will I recieve a refund?

It is URGENT!