SR
Samantha R
1 reviews | Active since Jan 2018
21 Sept 2023, 15:42
Worst service ever
Worst service ever. Bought a generator, it is not working. Took it back and they said they will send it for evaluation. Now they tell me it needs to be repaired and I must pay, yet it is under warranty. How does that work. Not even to mention the condition i got it back. The generator was spotless, now it looks like a car drove over it.
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Builders Warehouse's replyOfficial
21 Sept 2023, 16:06Hi Samantha,
Thank you for getting in touch.
I'm sorry for the service you've received and that the generator developed a fault.
We'll ensure that the necessary steps are taken to better the experience for you.
I'll have a look into this and revert.
Kind regards,
AO
Thank you for getting in touch.
I'm sorry for the service you've received and that the generator developed a fault.
We'll ensure that the necessary steps are taken to better the experience for you.
I'll have a look into this and revert.
Kind regards,
AO
Builders Warehouse's reply21 Sept 2023, 16:06
Official
Hi Samantha,
Thank you for getting in touch.
I'm sorry for the service you've received and that the generator developed a fault.
We'll ensure that the necessary steps are taken to better the experience for you.
I'll have a look into this and revert.
Kind regards,
AO
Thank you for getting in touch.
I'm sorry for the service you've received and that the generator developed a fault.
We'll ensure that the necessary steps are taken to better the experience for you.
I'll have a look into this and revert.
Kind regards,
AO