SO
Sam O

1 reviews | Active since May 2010

30 Nov 2017, 18:32

Worst service EVER!

This is my second complaint on hellopeter. We paid for goods which took a MONTH to deliver. We received the goods with incorrect colour. We were promised that we will receive it in the week and we still waiting. This is UNACCEPTABLE! This is not what we paid for. We paid for the colour we want and not the colour you gave us! I have sent 2 emails and haven't received a response. Totally and utterly disappointed in BUILDERS WAREHOUSE FOURWAYS.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply01 Dec 2017, 08:34
Official

Hi Samantha

Thank you for taking the time to write to us.

I’m sorry that we had delivered the incorrect color and for the overall service.

Your complaint has been logged and escalated and we will be in contact with regards to having this resolved for you.

My apologies again for the inconvenience this has caused.

Kind Regards

Kurt Damons

Best regards,