LL
Lindy Lowne-Hughes
1 reviews | Active since Nov 2012
30 May 2015, 12:30
WORST SERVICE EVER!!
20 years in the building industry and this is the worst service I have ever received!! One lie upon another lie! I was told that my boards will be cut by Wednesday, then Friday, then Saturday by 11am. It is now 12:30 and once again another lie, a lot of money and time spent on my cell phone and a lot of money wasted with my site standing still!! No one answers the phone and they give no customer service. I will never ever support Builders Warehouse again and I will ensure that no one in die building industry that I deal with, deal with Builders Warehouse either! WORST SERVICE EVER!
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Builders Warehouse's replyOfficial
30 May 2015, 12:56Hello LindyLowneHughes,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regards
Nastassia Felix
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regards
Nastassia Felix
Customer Care Agent
Builders Warehouse's reply30 May 2015, 12:56
Official
Hello LindyLowneHughes,
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regards
Nastassia Felix
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
I further wish to thank you for bringing this matter to our attention.
Kind Regards
Nastassia Felix
Customer Care Agent