Worst service ever!!
<p>I will never again, ever, go back to Builders Warehouse Woodlands Mall. I was astounded to find myself waiting for 30 minutes for someone to help me at the plants' section, to no avail. After having informed the manager twice and waiting another 5 minutes, the illusive "Samson" showed up, but with the worst attitude, tells me ' IM BUSY, FIRST COME, FIRST SERVE.' He even had an atttitude with the manager. They should either fire Samson or get a manager who can handle the rude staff at Builders. Needless to say, will rather go to Chamberlains from now on. </p>
Hi Unine,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Hi Unine,
Thank you for your feedback.
I'm sorry to hear about your experience.
This isn't the type of customer service we want you to receive.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
