Worst Service - DO NOT Order Online

I went into the Northgate Estate store to find a vanity. I found one I liked and discussed it with the assistant on the floor who said they had the item in stock. Shortly after my builder went to purchase the unit and was told it was not in stock and I must order online. The online waiting period was 20 days! In any event, I ordered a vanity on 7 April 2024. Builders arrived to deliver the unit on 30 April and I was not home. On the same day, I tried to call them back numerous times to arrange another delivery time. There was no answer. There was a call from a cell no., which I assumed was them and I sent a text message requesting delivery 2 May. No delivery was received. I then called Builders on 3 May to which they said they would call back in the next few minutes. 3.5 hours went by. I called back and arranged with them that delivery take place 4 May between 8am and 8:30am, stating I had plans and would not be available later in the day. I waited until just before 10:30am, having cancelled my plans as they did not arrive, then called them. They said they did not have anyone to deliver and they were waiting for someone. No call, no communication to say this was the case after I made it abundantly clear that delivery had to take place first thing and they promised it would.