HS
Holly S
1 reviews | Active since Dec 2012
31 Dec 2015, 10:58
Worst Service By Any Business
3rd time now going to builders boksburg and without fail, most horrible service. No one wants to help you, they never know what anything is you ask for, you need to find someone else after each person you ask and when they tell you to wait they never appear again. Even if you call the manager. I've been told by various staff I'm too busy, not my section, not my job, ask someone else, come back tomorrow, I'm tired. Go to other stores, save yourself the aggravation
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Replies (1)Builders Warehouse's replyOfficial
31 Dec 2015, 12:46Hello holzsmith,
Thank you for your feedback.
I'm sorry there was nobody to assist when you needed it.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for investigation and for preventative measures to be put in place.
Thanks for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Thank you for your feedback.
I'm sorry there was nobody to assist when you needed it.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for investigation and for preventative measures to be put in place.
Thanks for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Builders Warehouse's reply31 Dec 2015, 12:46
Official
Hello holzsmith,
Thank you for your feedback.
I'm sorry there was nobody to assist when you needed it.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for investigation and for preventative measures to be put in place.
Thanks for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
Thank you for your feedback.
I'm sorry there was nobody to assist when you needed it.
This isn't the type of customer service we want you or any of our customer's to experience.
I've escalated this to store management for investigation and for preventative measures to be put in place.
Thanks for taking the time to contact us.
Kind Regards,
Tristan Kelly
Builders Customer Service Agent
