WORST SERVICE!

I went out to purchase a door at builders on Wednesday after being helped by the builders staff in brakenfell to choose a specific door for R1400 the previous Monday. As I went to brackenfell on Wednesday after Parow branch did not have the door in stock. I went to the door and asked one of the staff members to help me get that door for purchase. Once again they had no stock and said I should go to willowbridge instead as they confirmed that there was stock. After driving from Parow to brackenfell and then to willowbridge I met up with a staff member called Breakfast who showed me to a door that is nothing like what I ordered and I cannot use for the house. He then asks me which door and I showed him. He then says no maam this door is R2000! Now I have already budgeted and saved R1400 with my sister and friends for a suprise gift for Dad. I showed him the picture of the door being 1400 to every branch which I took on Mondays viewing. He then informs me they have no stock and the doors have been discontinued. I then complained! How can you advertise and sell me a door that firstly is not the price you advertised and secondly it’s been out of stock for months apparently. Having me drive up and down wasting petrol which alone is not cheap. After a lot of arguing and phone calls they spoke to management and then wanted me to drive back to brackenfell to pay for the door... what????? I blatantly refused because I have been taken for a fool the entire week. Anyway I then took a breather to calm my already frustrated nerves so they could sort out the situation. They then made a deal with me after speaking to management, I paid for the door and it was put on “special delivery” for Friday. Friday came... Friday went and I just left to go to work at 6pm when they called to say the door has not been put on for delivery. Mind you I have phone twice within the day asking about the deliver and I was told by 2 consultants that my door was on its way... for that day! I was then told by Breakfast that they would deliver it first thing on Saturday morning by 10am latest... keeping in mind I had made plans for the door to be installed by Saturday morning before my dad came back from his business trip. I had to cancel my booking I made for someone to install the door and I was also told that the door I am receiving has been varnished on one side already. It is now 10:40am on Saturday... I am still waiting... and I am now Running late and guess what Dad is home already.... this was the worst service I have ever come across at builders... they did not stay truthful and they have a nack of lying to me as a customer... I’m highly dissatisfied!