Worst Hardware Store in South Africa

Item: Builders Warehouse
Rating: 1
Author: Bernard P

Builders Wharehous is by far the worst retailer shop in South Africa.Client service is nonexistent and the staff on the floor are *********** with no knowledge of products.There are more staff standing around,doing nothing than products that are for sale 😡

Helpful (0)

Replies (3)

Builders Warehouse's replyOfficial

15 Sept 2025, 09:46

Hi Bernard,

Thank you for bringing this to our attention.

I'm sorry for the experience you've had.

Feedback like this helps us constantly improve our customer experiences by knowing what we can work on.

Please advise which store you visited so that we can address this.

Regards,
BB

Builders Warehouse's reply15 Sept 2025, 09:46

Official

Bernard P's updateReviewer Update

15 Sept 2025, 13:10

Builders Wharehouse Cape Gate,but all the branches I have visited in the past are all the same and is frustrating to visit.This was definitely the last.

Bernard P's update15 Sept 2025, 13:10

Reviewer Update

Builders Wharehouse Cape Gate,but all the branches I have visited in the past are all the same and is frustrating to visit.This was definitely the last.

Builders Warehouse's replyOfficial

15 Sept 2025, 13:17

Hi Bernard,

Thank you for your response.

I'm sorry you feel that way.

We'll liaise with our team and put measures in place to improve our customer experiences.

Regards,
BB

Builders Warehouse's reply15 Sept 2025, 13:17

Official

Hi Bernard,

Thank you for your response.

I'm sorry you feel that way.

We'll liaise with our team and put measures in place to improve our customer experiences.

Regards,
BB