LG
Lelanie G
1 reviews | Active since Apr 2018
14 Dec 2019, 09:05
Worst ever
Worst ever!! Consultants don't know their products, ie: online shopping. They say they have stock, you pay and when you want to collect they have no stock. A Ce-Ronne Rinquest logged onto my account and now cannot find her. Don't know where she came from. Between Builders and RSC I cannot find out if there were any fradulant purchases. You wait forever to pick up your order at the back. Terrible, worst ever service!
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Replies (1)
Builders Warehouse's replyOfficial
14 Dec 2019, 09:51Hi Lelanie,
Thank you for bringing this to my attention. I appreciate your feedback.
I am sorry this has been your experience with us and can assure you this is definitely not what we want.
All your concerns will be addressed with the relevant parties to ensure we provide the best possible service at all times.
I will be looking into this so that we can better the experience for you.
If you need anything please let me know.
Regards,
Athena
Thank you for bringing this to my attention. I appreciate your feedback.
I am sorry this has been your experience with us and can assure you this is definitely not what we want.
All your concerns will be addressed with the relevant parties to ensure we provide the best possible service at all times.
I will be looking into this so that we can better the experience for you.
If you need anything please let me know.
Regards,
Athena
Builders Warehouse's reply14 Dec 2019, 09:51
Official
Hi Lelanie,
Thank you for bringing this to my attention. I appreciate your feedback.
I am sorry this has been your experience with us and can assure you this is definitely not what we want.
All your concerns will be addressed with the relevant parties to ensure we provide the best possible service at all times.
I will be looking into this so that we can better the experience for you.
If you need anything please let me know.
Regards,
Athena
Thank you for bringing this to my attention. I appreciate your feedback.
I am sorry this has been your experience with us and can assure you this is definitely not what we want.
All your concerns will be addressed with the relevant parties to ensure we provide the best possible service at all times.
I will be looking into this so that we can better the experience for you.
If you need anything please let me know.
Regards,
Athena