Worst customer service in SA and deliver incomplete items at an increased price

They are absolutely useless with ZERO client service. They are excellent at lying, not answering your queries and keeping you on the line for more than 20 minutes twice in a row I ordered and paid for an Einhell cordless item This arrived incomplete and the price on the unit was R300 less than what I paid Since Monday I have engaged with them to only hear a series of lies. The manager this afternoon promised to phone me with a solution in 30 minutes 3 hours later when I phoned, they say they will call him but you wait longer than 22 minutes Will they return the call, NO