cS
chantell S

1 reviews | Active since Nov 2019

28 Nov 2019, 20:15

worst customer service

Builders warehouse bedworh park. I had the worst shopping experience today, went there to buy 3 doors. After paying for them i had to carry them out one by one myself no assistance. The staff stand around in groups talking and on their cellphones. All looking at you but no one offers to help. No prices on goods. This was really bad.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply29 Nov 2019, 11:16
Official
Hi Chantell

I tried calling you now but there was unfortunatly no answer. 

I was calling to firstly apologize for the experience you had when visiting our Bedworth Park store.  I can assure you that this isn't the service we want to offer our customers. I have escalated the above to the branch manager so that this can be looked into and addressed.  Should you require any further assistance, please feel free to contact me at any time.

Kind Regards
Kurt