EE
Edward E

1 reviews | Active since Mar 2009

17 Oct 2023, 11:52

Worst Customer Service

The worst Customer Service in recent times!!! I've tried since March 2023 to get a response from BW!! Quick to take our money but not interested in responding to the customers who keep them in business!!!

0
Replies (6)
Builders Warehouse
Builders Warehouse's reply17 Oct 2023, 12:02
Official
Hi Edward, 

Thank you for getting in touch with us. 

I am so sorry for the bad service you have received as well as the lack of communication with you. 

Which information are you waiting on? JF  
EE
Edward E's update17 Oct 2023, 12:06
Reviewer Update
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EE
Edward E's update17 Oct 2023, 12:08
Reviewer Update
Please refer to the numerous emails sent to '***' If someone took the time to read and respond to my emails then I would not have to resort to HelloPeter
Builders Warehouse
Builders Warehouse's reply17 Oct 2023, 12:10
Official
Please could you send me the reference you got after sending the email? JF 
EE
Edward E's update17 Oct 2023, 12:15
Reviewer Update
Your reference number for this matter is *** - March 2023. Still waiting for yesterday's reference!!!!
Builders Warehouse
Builders Warehouse's reply17 Oct 2023, 12:25
Official
Hi Edward,

I'm sorry you haven't received any feedback.

I'll follow up on this and keep you posted.

Kind regards,
AO