Workmanship of Builders Warehouse is below standard

Hello Builders first of all, I would like to thank Josh for all your support of this dilemma experienced with the Northgate branch, your efforts are much appreciated.

I just got home its almost midnight and I see my wood was delivered. I cant understand how your branch could send me this piece of wood in the condition that I received it. I clearly asked that you guys inform me when this wood gets delivered so that I can at least plan to be home to receive it and inspect it my self.

I am so frustrated as I type this message just due to the fact of the condition of this piece of wood that you guys supp****. I mean really I don't understand how your standards of such a well know hardware can supply customers with such poor workmanship. The wood has an edge that is clearly damaged it is bulging at the one corner I can not believe after all this frustration that you guys have the nerve to bring me such a piece of ****. where is your pride in workmanship???? I can not tolerate such low standards especially coming from BUILDERS Warehouse a well know company???? its pathetic

I can not work with this poor workmanship and feel very very very disappointed in whoever has cut this wood or transported it. this is for a furniture product and you expect me to work with a damaged piece of wood. please see pictures of what you have delivered to me. I would like this sorted out immediately I can not wait for things like this which is not my fault but clearly laziness or below par standards from your wood department. my profession is in sales and engineering if we ever delivery things like this to our clients I would be so ashamed to even show face to my clients.

please sort this out I need at least for the sake of your company name.

I would like to speak to the manager of this store this is totally unacceptable.

I am now delaying the project once again due to this new dilemma so frustrating.