JD
Judy D

1 reviews | Active since Oct 2009

15 May 2015, 15:06

WONDERFUL SERVICE

On two occasions recently I have had to buy more door handles, when I ran short.<br> I went back to Builders Warehouse where I bought them, but they had run out and weren't interested in locating more.<br> I then wrote an online request for them. Aisha, I think her name is, contacted me and went out of her way to source them. They were located at Norwood branch who delivered them to Greenstone branch. I was informed all the time of what was going on. Management and Jimmy and khulani at Greenstone were exceptional.<br> I needed more of these handles a second time this week and I had the same exceptional service from the Southgate, Norwood and Greenstone branches in sourcing more of these handles.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply15 May 2015, 15:17
Official
Hello jaydee,

It is with great pleasure that I read about your positive shopping experience and wish to thank you for taking the time to share this with us. I have send this to the relevant managers to ensure that recognition is given to all parties involved.

Kind Regards
Lucy-Ann Stuurman
Customer Service Agent