1 reviews | Active since Jun 2016
Woman waiting for help
<p>Early Sa****ay morning, 11 june 2016. I am waiting help with awnings. A sales assistant tells me the guy that works in department, i need to go to him for assistance. How can they expect a customer to go there. Then white people come and get help.We live in a new south africa and white still get helped first. </p>
Good morning Jill
Thank you for your feedback.
Firstly allow me to apologize for the poor service experienced at our Constantiaberg store. This is definitely not the type of experience, we want our customers to have.I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Regards
Bronwynne Nel
Good morning Jill
Thank you for your feedback.
Firstly allow me to apologize for the poor service experienced at our Constantiaberg store. This is definitely not the type of experience, we want our customers to have.I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store. We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Regards
Bronwynne Nel