cH
chris H
1 reviews | Active since Mar 2009
21 Aug 2015, 19:12
Where can it be fixed
The company I work for has had a cash account at Builders for many years. We buy all our power tools from them as prices and service has always been excellent. One of our angle grinders stopped working and I took it to Builders to have it repaired which I usually do. The product is out of warranty cover but we still want it to be assessed to see if it is feasible fixing or replacing. David said I should take it rather to the supplier in Montague Gardens for assessment. I would be willing to use Builders as my agent as I don't have time to take it through personally. Having to run around after products warranty is over is not after sales service in my book.
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Replies (1)Builders Warehouse's replyOfficial
22 Aug 2015, 11:09Hello chrishut,
Good morning Mr. Hutchinson
Thank you for your email. I spoke Lyndall who informed me that you can bring in the angle grinder and she will sent it to the supplier. I also mentioned that the product is out of warranty so there will be charges. Lyndall the department manager will be in contact to discuss the way forward.
Kind regards
Bronwynne Nel
Good morning Mr. Hutchinson
Thank you for your email. I spoke Lyndall who informed me that you can bring in the angle grinder and she will sent it to the supplier. I also mentioned that the product is out of warranty so there will be charges. Lyndall the department manager will be in contact to discuss the way forward.
Kind regards
Bronwynne Nel
Best regards,
Builders Warehouse's reply22 Aug 2015, 11:09
Official
Hello chrishut,
Good morning Mr. Hutchinson
Thank you for your email. I spoke Lyndall who informed me that you can bring in the angle grinder and she will sent it to the supplier. I also mentioned that the product is out of warranty so there will be charges. Lyndall the department manager will be in contact to discuss the way forward.
Kind regards
Bronwynne Nel
Good morning Mr. Hutchinson
Thank you for your email. I spoke Lyndall who informed me that you can bring in the angle grinder and she will sent it to the supplier. I also mentioned that the product is out of warranty so there will be charges. Lyndall the department manager will be in contact to discuss the way forward.
Kind regards
Bronwynne Nel
Best regards,
