PW
Peter W

1 reviews | Active since Jun 2015

24 Nov 2018, 07:13

WHAT MUST I DO TO HAVE MATERIAL DELIVERED ON FRIDAY?

WHAT MUST I DO TO HAVE MATERIAL DELIVERED ON FRIDAY? On Monday 19 Nov I paid Builders R 3 335 for delivery on Friday 23 Nov. Builders agreed to this. On Thursday I phoned to check if all was still OK. On Friday I tried several times to find out where my material is - I could not get through. So I had to cancel the workers on Saturday

Hence my question - I see no point in dealing with Builder's call centre - they have already let me down. WHAT MUST I DO TO HAVE MATERIAL DELIVERED ON FRIDAY?

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply24 Nov 2018, 08:56
Official
Hi Peter

I'm sorry that we didn't deliver your order as expected and for the overall service received.

I can understand you're concerns and I will be looking into this for you.

I will be calling you shortly to have this matter resolved.

Kind Regards
Kurt