MR
Marc R
1 reviews | Active since Nov 2010
22 May 2020, 12:50
WHAT IS THIS TAG INNOCENCE THAT I PERSON IS FORCED TO TAKE.
due to my latest experience with "Builders Warehouse" i will never support them aver again. WHY do you force a person to take a "TAG" when entering a store. no other hardware store that i have been has forced me to take a "TAG".
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Replies (1)
Builders Warehouse's replyOfficial
22 May 2020, 14:50Hi Marc,
Thanks for making us aware of your concerns.
I'm really sorry for the unpleasant experience, it concerns us that you feel this way about our store's process. None of our customers should feel this way, we always strive to give you great service.
Please allow us an opportunity to look into this for you, I want to assure you that as a business we do our best to make your shopping journey a great one. I've made our complaints team aware of your feedback, please note that our team will be in touch with you to address this.
Please feel free to give us a shout if you need anything else, we value you as our loyal customer.
Regards,
Joshua
Thanks for making us aware of your concerns.
I'm really sorry for the unpleasant experience, it concerns us that you feel this way about our store's process. None of our customers should feel this way, we always strive to give you great service.
Please allow us an opportunity to look into this for you, I want to assure you that as a business we do our best to make your shopping journey a great one. I've made our complaints team aware of your feedback, please note that our team will be in touch with you to address this.
Please feel free to give us a shout if you need anything else, we value you as our loyal customer.
Regards,
Joshua
Builders Warehouse's reply22 May 2020, 14:50
Official
Hi Marc,
Thanks for making us aware of your concerns.
I'm really sorry for the unpleasant experience, it concerns us that you feel this way about our store's process. None of our customers should feel this way, we always strive to give you great service.
Please allow us an opportunity to look into this for you, I want to assure you that as a business we do our best to make your shopping journey a great one. I've made our complaints team aware of your feedback, please note that our team will be in touch with you to address this.
Please feel free to give us a shout if you need anything else, we value you as our loyal customer.
Regards,
Joshua
Thanks for making us aware of your concerns.
I'm really sorry for the unpleasant experience, it concerns us that you feel this way about our store's process. None of our customers should feel this way, we always strive to give you great service.
Please allow us an opportunity to look into this for you, I want to assure you that as a business we do our best to make your shopping journey a great one. I've made our complaints team aware of your feedback, please note that our team will be in touch with you to address this.
Please feel free to give us a shout if you need anything else, we value you as our loyal customer.
Regards,
Joshua