1 reviews | Active since May 2011
What is the Staff being paid for?????
I went to Builders on Thursday the 14th May looking for gas/oil lights. I was first told at the information desk they do not do gas cylinders. I then proceeded to the isle for gas equipment and suchlike. I went from the gas isle to the one where the outdoor lanterns are shelved. I also went to the lightning department. Now in the half hour or so that I spent between the isles not one single assistant approached me or tried to help me. They gather in the electrical department where a whole racket is made. Then I went past the curtain /accessories where there were a few ladies having a conversation, but wow!! I am sure the people in the bathroom section could hear them. After going up and down, I decided to leave the store because everytime I go to Builders Warehouse now I have this aggravating problem of all these people loitering around being paid and not performing. It is really sick. <br> <br> I compared the service in South Africa to the service received in the USA where I was for a month, and sorry to say no match bearing in mind that those very assistants in the States work 2 to 3 jobs and they can assist, smile and be helpful. This is not my first complaint
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
We are in receipt of your complaint and wish to sincerely apologies for the inconvenience caused. I have sent this to the Branch Manager to have corrective measures set in place and to contact you out of this forum.
Kind Regards
Anericia Campbell
Customer Care Agent
