TM
Thabo M

1 reviews | Active since Apr 2026

11 Apr 2026, 19:22

What a Useless Company

I am utterly appalled by the incompetence of Builders Warehouse. I made a payment for my order on March 31st 2026, with a guaranteed delivery window of April 9th to 11th 2026. Today is April 11th, 7pm and not only has my order failed to arrive, but the company has also blatantly ignored me. I have called them several times, and each time, I receive empty promises. There has been no communication, no tracking, no updates, just a complete lack of accountability. This is an absolute disgrace. Avoid this company at all costs, they are a ***** and a waste of time.

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Replies (1)
Builders Warehouse
Builders Warehouse's reply12 Apr 2026, 08:24
Official
Hi Thabo,

Thank you for getting in touch with us.

I'm sorry for the service you've experienced and that you haven't received your order.

Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance. 

I'll follow up on this and we'll be in touch. 

Kind regards,
AO