SK
Suna K
1 reviews | Active since Nov 2018
20 Aug 2019, 20:50
WEBSITE DOWN UNABLE TO ACCESS MY ORDERS
Website down unable to load my order...phone customer care told me it was my computer. Cleaned my cache still not working, tried my phone still not working, tried another computer still not working...I need to access my orders...!!!! Part of my order was delivered and now nothing no phone calls or communication. I am terribly disappointing in the operation of this website and company. Phoned the shop and the told me they will return my call no call was returned...
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Replies (1)
Builders Warehouse's replyOfficial
16 Oct 2019, 13:06Hi Suna,
Thanks for your feedback.
I am sorry to hear the above, this isn't the kind of experience we want any of our customers to have.
Our website undergoes constant improvements to ensure that it's working as efficiently as possible.
I tried calling you earlier regarding your profile and wanted to know if it's working. Please feel free to respond to this message if it's still not working and I'll be more than happy to assist you.
Thanks for taking the time to let us your feedback, looking forward to your response.
Regards,
Josh
Thanks for your feedback.
I am sorry to hear the above, this isn't the kind of experience we want any of our customers to have.
Our website undergoes constant improvements to ensure that it's working as efficiently as possible.
I tried calling you earlier regarding your profile and wanted to know if it's working. Please feel free to respond to this message if it's still not working and I'll be more than happy to assist you.
Thanks for taking the time to let us your feedback, looking forward to your response.
Regards,
Josh
Builders Warehouse's reply16 Oct 2019, 13:06
Official
Hi Suna,
Thanks for your feedback.
I am sorry to hear the above, this isn't the kind of experience we want any of our customers to have.
Our website undergoes constant improvements to ensure that it's working as efficiently as possible.
I tried calling you earlier regarding your profile and wanted to know if it's working. Please feel free to respond to this message if it's still not working and I'll be more than happy to assist you.
Thanks for taking the time to let us your feedback, looking forward to your response.
Regards,
Josh
Thanks for your feedback.
I am sorry to hear the above, this isn't the kind of experience we want any of our customers to have.
Our website undergoes constant improvements to ensure that it's working as efficiently as possible.
I tried calling you earlier regarding your profile and wanted to know if it's working. Please feel free to respond to this message if it's still not working and I'll be more than happy to assist you.
Thanks for taking the time to let us your feedback, looking forward to your response.
Regards,
Josh