Waiting 6 weeks for counter top

Ordered a Kitchen counter top on the - 18/11 - It was special order as it was a 900mm wide top which I was ok about. Asked if ordered - 22/11 which I was advised that it has been ordered Phoned on 3/12 to follow up Cynthia called back 4/12 and advised they trying to find stock nobody has stock as it was supposed to be in store on the 1st Phone numerous times to find out what the status was but no stock. I then called PG Bison myself on the 13/12 to find out what the story is and when they gettig stock, Sergio advised me that they never had any issues regarding stock, they ae waiting for an order from Builders warehouse which they have not received as yet.

I called Cynthia from Builders Kempton Park and told her about this and she sounded surprised , she advised she doesn't know she will have to speak to her manager. She called me the next morning to advise that they are trying to resolve this. On Monday 18th she called and said she is waiting for head office order number , Tuesday 19th she called and said she had to create a new order as she there was some other process for the store to be able to collect, Wednesday she 20th she called and advised it will be delivered in that week, and its now the 26th and I have had not heard anything from anyone on this.