KH
Kashiefa H

1 reviews | Active since Mar 2009

17 Mar 2015, 09:10

Waited in the shop for 30 minutes, no assistance

<br> I was at Builders Warehouse in Cape Gate on the 16 March 2015 at 5:15. I wanted to buy bathroom taps and a shower mixer. I went to customer service to get someone to assist us, they then announced for someone to come and assist , no one came. Waited for another 15 minutes and i went back to customer services and said we still waiting!!!. After 30 minutes we decided to leave as no one was interested in assisting us. There were such a lot of them just hanging around lazy, and when you ask for assistance, they will say i don't work in that department. REALLY!!!!!! . <br> <br> We bought a bath, toilet and toilet seat last month and just wanted to buy the remaining stuff needed.<br> <br> This is real bad services. I will never go back again.

0
Replies (1)
Builders Warehouse
Builders Warehouse's reply17 Mar 2015, 09:18
Official
Hello kasieh,

We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.


Kind Regards
Nastassia Felix
Customer Care Agent