1 reviews | Active since Mar 2009
Waited in the shop for 30 minutes, no assistance
<br> I was at Builders Warehouse in Cape Gate on the 16 March 2015 at 5:15. I wanted to buy bathroom taps and a shower mixer. I went to customer service to get someone to assist us, they then announced for someone to come and assist , no one came. Waited for another 15 minutes and i went back to customer services and said we still waiting!!!. After 30 minutes we decided to leave as no one was interested in assisting us. There were such a lot of them just hanging around lazy, and when you ask for assistance, they will say i don't work in that department. REALLY!!!!!! . <br> <br> We bought a bath, toilet and toilet seat last month and just wanted to buy the remaining stuff needed.<br> <br> This is real bad services. I will never go back again.
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
We acknowledge receipt of your complaint and wish to apologise for any inconvenience caused. I have sent this to the Relevant Manager to contact you out of this forum.
Kind Regards
Nastassia Felix
Customer Care Agent
