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Gustav U

1 reviews | Active since Sept 2016

10 Feb 2020, 11:35

Waist of time and money

I am highly disappointed in Builders Boksburg. I went there to get wood cut to size, not one of the planks was the size i wanted. some of the planks was out with as much as 7mm, i had to drive up and down wasting time and money (time i will never get back) and even after the second time the wood was still out with about 2mm, the doors doesn't fit, there are gapes every where and the now the cupboard looks like ****, i had a budget building this unit and i had to go over budget because of this. i would never recommend Builders to anyone or use it buy anything from them again.

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Replies (3)
Builders Warehouse
Builders Warehouse's reply10 Feb 2020, 11:44
Official
Hi Gustav

Thank you for taking my call today.

As discussed, I am currently following up on this for you and will keep you updated.

Kind Regards
Kurt
GU
Gustav U's update11 Feb 2020, 13:08
Reviewer Update
Hi there, yesterday i wrote an email and an hellopeter Review about the bad service i am having builders, It been an up and down, i have sat on the phone for ages and wasted airtime and my time, i am loosing money because of this, The problem is still not resolved and now when they came to deliver the door it had no edging on. This situation is putting me in a big depression state, Not only does my Cupboard look bad but i also will have to rebuild it as i have to get new supplier now for the rest of my projects and they might not have the same wood, witch mean it wont be part of a set anymore, i cant market this one because it look like it does. I just don't know anymore
Builders Warehouse
Builders Warehouse's reply11 Feb 2020, 13:11
Official
Hi Gustav

I'm so sorry to hear this.

I will be giving you a call shortly. 

Kind Regards
Kurt