1 reviews | Active since May 2017
Very poor service...shocking !
<p>I purchased building material on the 13/05/2017 and was adv delivery will be done in 48 hours, we ll i had to call the call centre twice before half of my material was delivered. then i was told to wait for aluminium windows from the ware house along with the rest of the staff. i have called the call centre 3 times and was advice the shop will contact me but nothing. im really frastrated as im renovating at home and im sitting in an incomplete house. Im hurt because i paid R 67176.20 in cash to get this shocking experience. I was planning to purchase material again for inside the house but i will never do that after the shocking service from builders . Someone please help me get my material today... ********** 193 Lebogang.</p> <p>My reciept no is C ********** .</p> <p> </p> <p>Please help!</p>
Good Afternoon Lebogang,
Thank you for your feedback.
I'm sorry to hear about your recent experience with our Builders store.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Feedback regarding your delivery will be provided shortly.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Regards,
Labeeqah Mallie
Customer Service Agent
Good Afternoon Lebogang,
Thank you for your feedback.
I'm sorry to hear about your recent experience with our Builders store.
I've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Feedback regarding your delivery will be provided shortly.
Thanks again for taking the time to contact us and I apologise for the inconvenience caused.
Regards,
Labeeqah Mallie
Customer Service Agent
