VERY POOR SERVICE DELIVERY FROM BUILDERS GLEN EAGLES

EXTREMELY POOR SERVICE IN TERMS OF FEEDBACK. I WAS AT GLEN EAGLES ON SUNDAY, MIS-PLACED MY INVOICE. JUST NEED FOR THEM TO EMAIL ME AN INVOICE. I HAVE A TRADE CARD FOR THEM TO RETRIEVE INFO. SPOKE TO SINDI / GUGU / YESTERDAY THEY TAKE UR NUMBER BUT NEVER RESPONDS. TODAY SPOKE TO LEONI ON LIVE CHAT...NO RESPONSE. SPOKE TO LUCAS A WHILE AGO ? LETS HOPE