gA
grant A

1 reviews | Active since May 2011

26 Jun 2020, 18:26

VERY POOR SERVICE

Builders warehouse Constantia berg Tokai ,CPT, is the most frustrating place to shop. online it states they have stock, you order and pay. get to the builders warehouse, they now dont have stock of the product you purchased online. Being trying to get answer for more than a week. Agents never returns your call or email as promised.

0
Replies (5)
Builders Warehouse
Builders Warehouse's reply27 Jun 2020, 09:18
Official
Hi Grant

I'm so sorry that we didn't have stock.

Please allow me to follow up on this for you. Can you please private message me your order number and contact details and I will keep you posted.

Kind Regards
Kurt
Builders Warehouse
Builders Warehouse's reply30 Jun 2020, 11:43
Official
Hi Grant

The store gave feedback advising that they tried to call you but had to leave a voicemail. They are insisting that they have you all the outstanding items. Can you please provide with a suitable time to give you a call at.

Regards
Kurt
Builders Warehouse
Builders Warehouse's reply30 Jun 2020, 11:59
Official
Hi Grant

Thank you, I'll let the team know.

Regards
Kurt
gA
grant A's update30 Jun 2020, 13:16
Reviewer Update
Builders Constantia Berg contacted me to get it sorted.
I got all my stuff. Thanks for the follow up.
Grant
Builders Warehouse
Builders Warehouse's reply30 Jun 2020, 13:29
Official
Hi Grant

Thank you for the feedback and it's no worries at all. I'm just happy that you now have everything that you need.

Have a good day.

Regards
Kurt