1 reviews | Active since Sept 2017
Very poor service
Bought a patio set and gas braai at Builders Fourways on a Sunday. Requested for delivery the following Saturday. Following Saturday came, no one delivered. No knew of the delivery. Went to the store to complain the following Sunday. Was assured that delivery will be done the Sunday. Driver pitched up alone, I had to help the driver carry the heavy items up the stairs. Very poor service indeed.
Good day Christie,
Thank you for your feedback.
Allow me to apologize for the poor service experienced at our Fourways store.
This is definitely not the type of experience, we want our customers to have.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you.
As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store.
We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Kind Regards,
Bronwynne Nel
Best regards,
Good day Christie,
Thank you for your feedback.
Allow me to apologize for the poor service experienced at our Fourways store.
This is definitely not the type of experience, we want our customers to have.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you.
As a business we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store or when calling our store.
We will ensure that your feedback is taken to the relevant departmental manager and the poor work is addressed.
Kind Regards,
Bronwynne Nel
Best regards,