Very poor (or rather no) stock control at Worcester

<p>150l geysers are advertised for R1997. I call the Worcester branch on 20 June and speak to Abasha to confirm stock. She goes back to check stock and confirm that they have 10 in stock. I book one for 22 June under Wessel Swart, my plumber. on 22 June my plumber arrives to pick it up but there is no stock. Eugene from Worcester branch calls me to say that Abasha made a mistake - they in fact had a negative 10 stock. The excuse from him - "this is what happens when an accountant checks stock levels" . the remedy - none. Wait untill we get stock again. Should be tomorrow, they will call me. This after I had arranged with my plumber and tenants to have geyser put in on 22nd. I expect to be compensated for the time wasted and for having to pay my plumber as I committed on the fact that they had stock.</p>