Very poor customer service

Will never buy from them again!! Bought a freezer from them 27 feb they said they dont have stock. On line it showed stock will be available 10 march.up to now no.one of builders ever called me to give feedback on when i will reveive the product i already paid for. On 13 march i went back to the store enquiering on delivery manager told be it will come 17 march but she took my details said she will confirm availability on Monday 15 march and call me with feedback needless to say im still waiting for that call!! On 16 march i tried calling the store but got to a call centre who 4 times tried to get hold of gezina branch they never picked up so i lanched a complaint. 17 march when stock was said to arrive my son went to gezina branch spoke to same manager who now changed her story to there is no stock available in SA and they have no idea on when imported stock will arive. My question if u know u dont have any stock available in SA why do u advertise the product and put it on sale? To me it is false advertising!!! So the complaints department called me on friday 18 march spoke to zainap abrahams who took all my details requested me to send her my slips and she will. Call branch and get back to me needless to say again that never happend. I tried calling her back she was on another call the agent send her an email that she must call me back but that never happend. This company dont know anything about Customer service. So i bought something almost a month ago that NO ONE can say when i will receive it.