Very bad service and delays

Its been 2 weeks and I'm still waiting for a single melamine board to be cut, it was suppose to take max 4 working days!<br> <br> After getting transferred 5 times and my call getting hung up on twice they put me through to management?<br> <br> If that was the real manager I spoke to then I can see why things are in the state they are.<br> <br> Get your act together, I mean a single board shouldn't take that long to cut? And get a better phone system.