1 reviews | Active since Apr 2013
VERY BAD SERVICE!!
Builders warehouse polokwane have very bad service, I bought a diy cupboard set, at that time they didnt have the top in stock. Told me it will be in stock the next week. Now after 3 months still not in stock after i came back 9 times... today i decided to build it myself, go to builders bought the wood. Give them the cutting sheet. After 2 hours im still waiting, no body knows anything about it. I call the so called manager, she told me sorry they will cut it now.. Now im still waiting a nother hour.. i will never buy from builders polokwane again! And so will my family..
Hi Marnus,
Thank you for your Feedback.
I’m sorry to hear about your recent experience that you received when you visited our Builders store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience in store.
I've escalated this to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided as I’ve received any.
Regards,
Labeeqah Mallie
Customer Service Agent
Hi Marnus,
Thank you for your Feedback.
I’m sorry to hear about your recent experience that you received when you visited our Builders store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience in store.
I've escalated this to the relevant parties for it to be looked into and for preventative measures to be put in place.
Feedback will be provided as I’ve received any.
Regards,
Labeeqah Mallie
Customer Service Agent