1 reviews | Active since Jun 2017

27 Jun 2017, 22:22

Very bad product

<p>I bought this product Liquidrain from builders warehouse strubensvally, paid R92 for it. I thought that this will be a very good product to unblock my block drain, I did everything exactly like the instructions said, but after using this product it caused just more havoc it just blocked up my drains even more so much that it flooded my bathroom. Now my shower is block even more, so I basically bought a product to unblocked my drains but ended up blocking them more and nearly causing me more damage. With flooding</p> <p> </p> <p>I must now buy another product to do the same job the first product where intended to do. Just spend more money I dont have. </p> <p> </p> <p> </p>

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Replies (1)
Builders Warehouse
Builders Warehouse's reply28 Jun 2017, 09:53
Official

Good Morning Hansie,

Thank you for your feedback.

I'm sorry to hear about your recent experience, with regards to the product that you purchased.

I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business we remain committed to ensuring that you our valued customer, have an exceptional shopping experience in store.

I've escalated this to store management for it to be looked into and for preventative measures to be put in place.

Once any feedback is received I will be in contact with you.

Regards,

Labeeqah Mallie

Customer Service Agent