1 reviews | Active since Jan 2017
Very bad customer service
Ive app**** for a 30 day credit account in Jan 2018 from a Queenstown branch which then sent my application to the head office without having done their branch work and that resulted on my application not being attended to. I submited the second application at Rustenburg branch in February 2018 and only received feedback in April 2018 after numerous follow ups with no proper answer as to why my application is taking so long. After all the waiting I'm told my application was unsuccessful with no proper reasons given and yet I have a construction project of R11,2m I'm due to commence.
Hi Siyanda,
I'm sorry for the experience you've received with the application of your trade account.
I understand that you're about to start on a large project and would like to have the matter sorted.
I will look into the matter and will be in touch with you shortly.
Regards
Suhayfa Gabriels
Hi Siyanda,
I'm sorry for the experience you've received with the application of your trade account.
I understand that you're about to start on a large project and would like to have the matter sorted.
I will look into the matter and will be in touch with you shortly.
Regards
Suhayfa Gabriels