MH
Marcus H
1 reviews | Active since May 2016
21 Jun 2018, 13:40
Utter incompetence
It is unfortunate one can not contact a store directly. Only via the call centre which often does not answer and then if one does eventually get a reply it is extreme luck if one does eventually get through to the relevant store only to be served by a totally *********** person.
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Replies (1)
Builders Warehouse's replyOfficial
21 Jun 2018, 14:26Hi Marcus,
Thank you for your feedback.
I'm sorry that you were unable to get through to the store directly and for the overall service that you've received. This is certainly not the type of experience we'd want you to have.
Kindly advise how I can assist and which store you're trying to get through to.
I look forward to your response.
Regards,
Ivor
Best regards,
Builders Warehouse's reply21 Jun 2018, 14:26
Official
Hi Marcus,
Thank you for your feedback.
I'm sorry that you were unable to get through to the store directly and for the overall service that you've received. This is certainly not the type of experience we'd want you to have.
Kindly advise how I can assist and which store you're trying to get through to.
I look forward to your response.
Regards,
Ivor
Best regards,