useless staff at Builders Warehouse

Hi<br> <br> I purchased a RYOBI Circular saw HCS 1250 on the 05/01/2016 from Builders Warehouse River horse vally. On the morning of the 9/01/2016 the saw stopped working.The saw was than taken back to builders warehouse on the 9/01/2016 and the query was given to the sales person by the name of Sabelo.I explained to Sabelo I urgently required the saw back.I was told by him to drop of the saw at Stevens & CO Springfield which I immediately did.I phoned in on Tuesday 11/01/2016 and was told they will phone back in 15min with regards to the state of the saw.I waited an hour to which I had made the attempt to phone back.I was told the saw cannot be repaired and I will have to take it back to Builders Warehouse.So poor was the service of Stevens & Co i was not given any report with the saw returned.Back at Builders Warehouse I was made to wait endlessly for assistance only to be told they will re-book the saw in to be checked .WHAT FOR????? Have they not checked it the first time.Now I must wait for 21 days to be given another lame excuse. It did not even last 3days.The guy (Bryan Tereblanche)at builders warehouse was xtremely rude trying to prove us the saw was incorrectly used