HV
Hendrik V

1 reviews | Active since Apr 2022

19 Nov 2024, 14:28

Useless service.

I ordered a Jojo tank online.They phoned me on Monday morning and ask if i am at home.They want to deliver.NOTHING.Then they say sorry.We ment Tuesday,but for sure,today.Nothing nothing nothing.Then i phoned again and again.Then they say,sorry we ment Thursday.Lets hope and pray for Thursday.I will never order or buy from these peole again 100% useless.

0
Replies (4)
Builders Warehouse
Builders Warehouse's reply19 Nov 2024, 14:39
Official
Hi Hendrik, 

Thank you for getting in touch with us. 

I am so sorry for the delay on your order as well as for the inconvenience caused to you. 

I will be checking on this for you and get back to you as soon as I have any information. JF 
HV
Hendrik V's update19 Nov 2024, 15:09
Reviewer Update
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Builders Warehouse
Builders Warehouse's reply20 Nov 2024, 11:33
Official
I have escalated this matter for you. I am waiting on them to get back to me. JF 
Builders Warehouse
Builders Warehouse's reply20 Nov 2024, 16:08
Official
Hi Hendrik, 

I just got feedback from our team and they have confirmed that your will be delivered tomorrow. Should you need help with anything else please let me know. JF