JD
Jan D

1 reviews | Active since Jun 2016

24 Oct 2024, 12:00

USELESS SERVICE

My daughter bought a blind which was too small for the window and Builders Warehouse Montana refused to refund her as they claim there was no barcode and they cannot resell it. She produced the slip but they still refused, even though the item was taken off the rack as it was, paid for and put into a bag without a barcode. I will never shop there again as it should be easy to copy the barcode from another and stick it on.

0
Replies (3)
Builders Warehouse
Builders Warehouse's reply24 Oct 2024, 12:06
Official
Hi Jan,

Thank you for bringing this to our attention.

I'm sorry for the service you've received and that the item was too small.

We'll have a look into this and revert.

Kind regards,
AO 
JD
Jan D's update27 Oct 2024, 09:43
Reviewer Update
I received an email from Ayesha to send her a copy of the receipt which Indid and have not heard from her since - even following up requesting a reply. SIMPLY BAD SERVICE
Builders Warehouse
Builders Warehouse's reply27 Oct 2024, 09:45
Official
Hi Jan,

My apologies for this.

I will follow up on this for you.

Kind Regards
KD