JV
Jacques V
1 reviews | Active since Apr 2019
12 Dec 2019, 11:37
Useless Customer service
The worst company on earth. I placed an order two days ago for plastic sheeting. Paid for delivery as well. Only confirmation I got from Builders is that they have received the payment. No information as to when I can expect delivery. When you email them, they reply that replies will only be answered in 48 hours. Phoning them is like trying to phone the man on the moon. I believe he will answer the phone sooner. The worst and most expensive store on the planet. USELESS
Helpful (0)
Replies (4)0
Replies (4)
Builders Warehouse's replyOfficial
12 Dec 2019, 11:42Hi Jacques
I'm sorry that you've not received any update with regards to your order. I would like to follow up on this for you and provide you with feedback.
Kind Regards
Kurt
I'm sorry that you've not received any update with regards to your order. I would like to follow up on this for you and provide you with feedback.
Kind Regards
Kurt
Builders Warehouse's reply12 Dec 2019, 11:42
Official
Hi Jacques
I'm sorry that you've not received any update with regards to your order. I would like to follow up on this for you and provide you with feedback.
Kind Regards
Kurt
I'm sorry that you've not received any update with regards to your order. I would like to follow up on this for you and provide you with feedback.
Kind Regards
Kurt
JV
Jacques V's updateReviewer Update
15 Dec 2019, 08:17Delivered 17:00 12-Dec-2019
(Builders Warehouse reply:) Perhaps you can help with another problem I have?
I cannot Unsubscribe from the annoying newsletters. The system keeps giving me an error report each time I try to do so. I have sent an email to builders regarding the topic, but as usual, only a computer automated reply, and that's where the buck stops.
(Builders Warehouse reply:) Perhaps you can help with another problem I have?
I cannot Unsubscribe from the annoying newsletters. The system keeps giving me an error report each time I try to do so. I have sent an email to builders regarding the topic, but as usual, only a computer automated reply, and that's where the buck stops.
JV
Jacques V's update15 Dec 2019, 08:17
Reviewer Update
Delivered 17:00 12-Dec-2019
(Builders Warehouse reply:) Perhaps you can help with another problem I have?
I cannot Unsubscribe from the annoying newsletters. The system keeps giving me an error report each time I try to do so. I have sent an email to builders regarding the topic, but as usual, only a computer automated reply, and that's where the buck stops.
(Builders Warehouse reply:) Perhaps you can help with another problem I have?
I cannot Unsubscribe from the annoying newsletters. The system keeps giving me an error report each time I try to do so. I have sent an email to builders regarding the topic, but as usual, only a computer automated reply, and that's where the buck stops.
JV
Jacques V's updateReviewer Update
15 Dec 2019, 08:23Feedback...
You cannot unsubscribe by clicking on the "unsubscribe" link at the bottom of the newsletter.
You must log into your account, and then under "MANAGE SUBSCRIPTIONS" under your profile, select there to unsubscribe.
You cannot unsubscribe by clicking on the "unsubscribe" link at the bottom of the newsletter.
You must log into your account, and then under "MANAGE SUBSCRIPTIONS" under your profile, select there to unsubscribe.
JV
Jacques V's update15 Dec 2019, 08:23
Reviewer Update
Feedback...
You cannot unsubscribe by clicking on the "unsubscribe" link at the bottom of the newsletter.
You must log into your account, and then under "MANAGE SUBSCRIPTIONS" under your profile, select there to unsubscribe.
You cannot unsubscribe by clicking on the "unsubscribe" link at the bottom of the newsletter.
You must log into your account, and then under "MANAGE SUBSCRIPTIONS" under your profile, select there to unsubscribe.
Builders Warehouse's replyOfficial
16 Dec 2019, 11:15Hi Jacques,
Thanks for taking my call earlier.
I remain in contact with you during the course of tomorrow as advised, thanks for your feedback.
Have a great day ☺
Regards,
Josh
Thanks for taking my call earlier.
I remain in contact with you during the course of tomorrow as advised, thanks for your feedback.
Have a great day ☺
Regards,
Josh
Builders Warehouse's reply16 Dec 2019, 11:15
Official
Hi Jacques,
Thanks for taking my call earlier.
I remain in contact with you during the course of tomorrow as advised, thanks for your feedback.
Have a great day ☺
Regards,
Josh
Thanks for taking my call earlier.
I remain in contact with you during the course of tomorrow as advised, thanks for your feedback.
Have a great day ☺
Regards,
Josh